your order is complete, it takes us 1 to 5 business days to process
your order and get it ready for the shipping center, if there's a lack
of inventory from your nearest location, we will ship your order from
our main fulfillment center overseas where we stock a large quantity of
the products, shipping is also based on your location, please expect 3
to 4 weeks after order processing to receive your package depending on
your location and shipping option.
(Business days are Monday-Friday. Public holidays excluded. All delivery time frames are an estimate only.)
order may be subject to customs clearance procedures, which may cause
delays beyond the above-mentioned delivery estimates. This may result in
your order being rejected at customs. Your order may also be subject to
import duties and taxes which are assessed once the shipment reaches
your country. We are not responsible for any custom clearance charges or
delivery delays; you should contact your local postal provider for more
the shipping address is incorrect you need to email us within 30
minutes of placing the order. We cannot 100% guarantee the changes will
go through. Please ensure you review your order before confirming your
your order was dispatched to incorrect address as entered in your
details, we will need to wait until the order is returned to us before
we can process a replacement. We cannot guarantee a return will be
received due to local postal procedures.
Please note: Your shipping address must be entered in English.
Send us an inquiry via our Contact Us page
or email us at email@example.com So our customer service team can
help you as fast as possible, please include your order number, your
full name, shipping address and reason for return/refund. To be eligible
for a return/refund, your item must be returned at the buyers cost.
The products must be in unused and in the same condition that you received it. It must also be in the original packaging.